We Are Awesome Folow Us

Shipping Policy

Shipping Locations

We currently ship throughout Canada and the United States from our warehouse.


Processing Time

All orders are processed within 2–5 business days.
Once your order ships, you will receive a confirmation email with tracking information.


Shipping Rates

Shipping rates are calculated based on product weight and destination.

Canada

  • 0–80 lb: $125
  • 81–150 lb: $245
  • 151–200 lb: $325
  • 200+ lb: Freight quote required

United States

  • 0–80 lb: $185
  • 81–150 lb: $335
  • 151–200 lb: $450
  • 200+ lb: Freight quote required

Freight Shipments

Large and heavy items may ship via LTL freight carrier.

For freight deliveries:

  • Someone must be available to receive the shipment
  • Liftgate service is included
  • Delivery is curbside unless otherwise arranged

Delivery Time

Estimated delivery times:

  • Canada: 3–10 business days
  • United States: 5–12 business days

Delivery times may vary depending on location and carrier.


Damaged Shipments

If your order arrives damaged:

  1. Take photos immediately
  2. Keep all packaging materials
  3. Contact us within 48 hours of delivery

We will work quickly to resolve the issue.


Questions

If you have any questions regarding shipping, please contact us before placing your order.stluetliving@gmail.com