Terms and Policy
- Use of Website
- By accessing our website, you agree:
- To comply with all applicable laws and regulations.
- Not to use the site for any unlawful or fraudulent purpose.
- Not to interfere with or disrupt the security or functionality of the website.
- To provide accurate and complete information when creating an account or placing an order.
- Product Information
- We strive to ensure the accuracy of product descriptions, pricing, and availability. However, we do not guarantee that all information is free of errors. In the event of a discrepancy, we reserve the right to correct any inaccuracies, cancel orders, or take other actions as needed.
- Product Images: Colors and finishes may appear different in person than on your screen due to display settings.
- Availability: Product availability is subject to change without notice. If an item you ordered is unavailable, we will notify you promptly and provide an option to cancel, substitute, or wait for a restock.
- Pricing and Payment
- Currency: All prices are listed in [CAD].
- Payment Methods: We accept major credit cards, debit cards, and other secure payment methods. Full payment is required at the time of purchase.
- Errors in Pricing: In case of a pricing error on our website, we reserve the right to cancel the order and refund your payment.
- Shipping and Delivery
- Order Processing: Orders are typically processed within 1-3 business days after payment is received.
- Shipping Times: Actual delivery times may vary due to carrier delays or customs processing for international orders.
- Shipping Costs: Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
- Customs and Duties: International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.
- Returns and Refunds
- We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return eligible items within [7] days of receiving your product. To qualify for a return:
- The item must be in unused condition, with all original packaging and accessories.
- Custom, personalized, or final sale items are not eligible for return.
- Refunds will be issued to the original payment method once the return is received and inspected. Return shipping costs are the responsibility of the customer unless the item is defective or we made an error in the order.
- Warranty
- All products are covered by a manufacturer’s warranty, where applicable. For further information about warranties, please check the product description or contact us directly.
- Limitation of Liability
[Stluet.com] is not liable for any indirect, incidental, or consequential damages arising from your use of the website or our products. Our maximum liability to you is limited to the purchase price of the product in question.
We are not responsible for any delay or failure to fulfill an order due to events beyond our control (e.g., natural disasters, strikes, etc.).
Modifications to Terms
- We reserve the right to update or modify these Terms at any time. Any changes will take effect when posted on our website. By continuing to use the site, you agree to be bound by the latest version of these Terms.
- Acceptance of Terms: By using this website or making a purchase, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
- Contact Information
- If you have any questions or concerns regarding these Terms or any aspect of your experience with our store, please contact us at: stluetliving@gmail.com
